Customer Service

Shipping & Delivery: Lara&Me Dolls offers FAST shipping to all United States locations. Orders will normally ship within 24 hours of receiving cleared payment (Monday through Friday). Transit time after shipment is typically 2-3 business days to most locations, but can take longer to some areas. Please assure the “ship to” address you enter during our checkout is correct and accepts USPS shipments..
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Returns & Replacements: Returns accepted but 25% restocking and shipping fee apply to all returns. Please allow 5-9 business days for your return to be processed. You have the right to cancel the purchase before I ship it out, there is a 10% cancellation fee on all order cancellations. Please allow 1-2 days for your orders to be cancelled and refunded.
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Payment, Pricing & Promotions: We are currently accepting ONLY PayPal for online payment method. Immediate payment will be required. Please contact us for local pickup instructions. Payment with eCheck via Paypal will not be shipped until payment is clear (3-5 business days).
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